Abstract

BACKGROUND:Satisfaction  of the patient is one of the most important result for our care and services to them in the hospital. If the patient unsatisfied they will reject our service . A hospital standardization is also based on the positive answer come out from the patients. And this study will conducted for measure the patients satisfaction level on out patient department at Government Siddha Medical College and Hospital, Palayamkottai. AIM: To measure the patients satisfactory level on outpatient department at Government Siddha Medical College and Hospital, Palayamkottai. MATERIALS AND METHODS: This study was a hospital based, cross sectional study. A total of 200 patients were included in this study by selecting randomized method. RESULTS:And this study 65% of male patients and 35% of female patients participated. Finally, 100% of patients were positively answered they recommend this service to others with satisfaction. CONCLUSION: This survey report shows the quality of services and facilities provided by the GSMC and hospital, Palyamkottai with the positive results.