Abstract

BACKGROUND: A patient satisfaction In inpatient department is important role to conclude our stage of services provided to them . Because a hospital IPD is run by only the patients stay with confidence and discharge with satisfaction. So determine our satisfaction level, we conduct a survey on the chronic ill patients in IPD and improve the demerits to merits.This study also conducted to understand the satisfactory level on Inpatients department at Government Siddha Medical College and Hospital,Palayamkottai. AIM: To find out the satisfaction level of patients, on IPD of GSMC and Hospital, Palayamkottai. MATERIALS AND METHODS: It is a hospital based, well structured, cross sectional study on IPD patients based on randomized selection. RESULTS:A total 126% of patients were involved in this study.59.5% of patients were male and 40.5% of patients were female. And also 98.4% of patients were prefer and 1.6% of were not prefer this hospital to their family and friends. CONCLUSION: From this, we come to know most of the patients are satisfied with the services in IPD of GSMC and Hospital, Palayamkottai and least of the patients were unsatisfied with hospital service. So the weak areas are pointed out by this survey and improve the standard of care in future.